Hunter Brown
Infrastructure & Support Orientated
Builder, troubleshooter, and hobbiest with a strong focus on system infrastructure maintenance and setups. I design and maintain my own infrastructure from the networking to the servers and the applications and web sctructure running on top. Recent Washburn Tech graduate for Information Systems Technology Program, pursuing industry certifications, and imporving and expanding my home lab
IT Helpdesk Analyst
Kansas Office of Information Technology Services
Feb 2026 – Present
ServiceNow tickets, hardware/software troubleshooting, computer imaging & deployment, technical documentation. Improved response times and reduced repeat escalations.
IT Support Intern
Washburn Institute of Technology
Nov 2025 – Feb 2026
Support ticketing, workstation setup, hardware and software configuration for students and faculty.
Customer Service & Operations
Hy-Vee (Sep 2024 – jul 2026) & Sportzone (2022–2024). Registers, phones, POS systems, cash/card handling, and daily customer interactions across fast-paced environments.
CompTIA A+ Certified
Industry certification covering hardware, networking, OS administration, troubleshooting, and security fundamentals.
Network+ & CCNA
Pursuing both CompTIA Network+ and Cisco CCNA. Routing, switching, subnetting, VLANs, firewalls, and network monitoring.
Information Systems Technology
Washburn Institute of Technology — Aug 2024 – May 2026
Networking, systems admin, cybersecurity, databases, and troubleshooting.
Infrastructure & Networking
Routing, switching, VLANs, firewalls, DNS/DHCP. Windows Server & Linux admin. Hardware builds, imaging, rack infrastructure. Self-hosted production environment.
Programming & Scripting
Python, Java (2 yrs). PowerShell, HTML/JS, SQL (1 yr). Automation, web apps, REST APIs, database-driven tools.
IT Support & Soft Skills
ServiceNow, incident escalation, technical docs. Reliable, fast learner, organized, strong communicator. 4+ years customer-facing experience.
HunterMCProductions.com
Full-stack platform (Node.js, Express, SQLite) — cloud storage, AI chat, Minecraft integration, and this interactive rack page. Self-hosted on personal infrastructure.