Infrastructure & Network Specialist
Builder, troubleshooter, and hands-on technologist with a strong focus on network engineering and system administration. I design and maintain my own infrastructure—from networking and physical server hardware to the web applications running on top. Currently finishing an Information Systems Technology program, pursuing industry certifications, and continuously expanding my homelab environment.
Kansas Office of Information Technology Services
Feb 2026 – Present
ServiceNow tickets, hardware/software troubleshooting, computer imaging & deployment, technical documentation. Improved response times and reduced repeat escalations.
Washburn Institute of Technology
Nov 2025 – Feb 2026
Support ticketing, workstation setup, hardware and software configuration for students and faculty.
Hy-Vee (2024–Present) & Sportzone (2022–2024). Registers, phones, POS systems, cash/card handling, and daily customer interactions across fast-paced environments.
Industry certification covering hardware, networking, OS administration, troubleshooting, and security fundamentals.
Pursuing both CompTIA Network+ and Cisco CCNA. Routing, switching, subnetting, VLANs, firewalls, and network monitoring.
Washburn Institute of Technology — Aug 2024 – Present
Networking, systems admin, cybersecurity, databases, and IT infrastructure.
Routing, switching, VLANs, firewalls, DNS/DHCP. Windows Server & Linux admin. Hardware builds, imaging, rack infrastructure. Self-hosted production environment.
Python, Java (2 yrs). PowerShell, HTML/JS, SQL (1 yr). Automation, web apps, REST APIs, database-driven tools.
ServiceNow, incident escalation, technical docs. Reliable, fast learner, organized, strong communicator. 4+ years customer-facing experience.
Full-stack platform (Node.js, Express, SQLite) — cloud storage, AI chat, Minecraft integration, and this interactive rack page. Self-hosted on personal infrastructure.
